Your Experience Matters
At MyPlaces, we’re all about real connection and that includes being there for you when you need help.
Whether you’re having trouble logging in, need privacy assistance, or just want to share feedback, our team is ready to make things right.
Frequently Asked Question
How do I download and set up MyPlaces?
Once installed, create your account using your email or social login, add friends, and start sharing your favorite places instantly.
Is MyPlaces free to use?
How does location sharing work?
Is my data safe?
We do not sell or share your data, and all messaging is encrypted. You control what you share, who sees it, and how long it’s visible.
How do I report a bug or issue?
If you find a bug or something doesn’t seem right:
1. Go to Settings → Support → Report a Problem in the app, or
2. Email our support team directly at admin@myplacesapp.com
Can I delete my account anytime?
Common issues and quick fixes:
Still stuck? Contact our team – we’ll respond within 24 hours.
Contact Support
Need help? We’re just a message away.
Support hours: Monday–Friday, 9 AM – 6 PM (EST)
Feedback & Feature Requests
We love hearing from you.
Got an idea, suggestion, or feature you’d love to see next?
Submit it through the Feedback tab in the app — your input helps us make MyPlaces better for everyone.
Report a Problem
If you experience a technical issue, encounter bugs, or notice inappropriate behavior, please report it immediately via:
MyPlaces helps you spend more time living your moments not just posting them.
Need a Quick Answer?
Search our Help Center or reach out directly – we’re committed to fast, friendly, and effective support for every user.